Privacy Policy

Introduction

Chameleon Charm ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy informs you about how we collect, use, disclose, and protect your information when you visit our website chameleoncharm.ca (the "Site"), engage with our services, or interact with us in any other way. Please read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We may collect personal information such as your name, email address, phone number, shipping address, and payment details when you:

• Request a quote for custom furniture or design services.
• Make an inquiry through our contact forms.
• Subscribe to our newsletter or other marketing communications.
• Engage in a purchase or service agreement with us.
• Attend one of our workshops or consultations.

We also automatically collect certain information when you visit, use, or navigate the Site. This information may include your IP address, browser type, device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site, and other technical information.

How We Use Your Information

We use the information we collect for various business purposes, including to:

• Fulfill and manage your orders and requests (e.g., custom furniture designs, repairs).
• Provide you with information about our products, services, and promotions.
• Process payments and prevent fraudulent transactions.
• Improve our website, products, and services based on your feedback and usage patterns.
• Communicate with you about your account, inquiries, or service updates.
• Send you marketing and promotional communications, in accordance with your preferences.
• Comply with legal and regulatory requirements.

Disclosure of Your Information

We may share your information with third parties only in the following situations:

• Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf. This includes payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for their direct marketing purposes.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access your personal data.
• The right to rectify inaccurate personal data.
• The right to request erasure of your personal data.
• The right to restrict processing of your personal data.
• The right to object to the processing of your personal data.
• The right to data portability.
• The right to withdraw consent at any time where we rely on consent to process your personal data.

To exercise any of these rights, please contact us at info@chameleoncharm.ca.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Third-Party Websites

The Site may contain links to third-party websites and applications of interest that are not affiliated with us. Once you have used these links to leave our Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information.

Children's Privacy

Our Site and services are not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that we have collected personal data from a child under 13 without verifiable parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: